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Privacy Policy

Last updated: June 20, 2026

Alliance Taxi Barrie(“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website and to the taxi and transportation services we provide in Barrie, ON and surrounding areas.

Information We Collect

We collect only the information needed to provide reliable service. This may include:

  • •Booking details — your name, phone number, pickup and drop-off locations, and the date and time of your ride.
  • •Contact information — details you provide when you call or message us to request a quote or service.
  • •Payment information — when you pay by credit card, payments are processed by our payment provider. We do not store full card numbers on our systems.
  • •Website usage data — basic analytics such as pages visited and device type, collected automatically to help us improve the site.

How We Use Your Information

We use the information we collect to:

  • •Schedule, dispatch, and complete your rides.
  • •Contact you about a booking, quote, or service update.
  • •Process payments and keep records for accounting and tax purposes.
  • •Maintain, secure, and improve our website and services.
  • •Comply with legal and regulatory obligations.

How We Share Information

We do not sell or rent your personal information. We share it only with the drivers and staff who need it to complete your ride, with service providers who help us operate (such as payment processors and analytics tools), and when required by law or to protect the safety of our passengers, drivers, or the public.

Cookies & Analytics

Our website uses cookies and similar technologies to remember preferences and understand how the site is used. We may use third-party analytics services that collect aggregated, non-identifying usage data. You can control or disable cookies through your browser settings, though some features of the site may not work as intended.

Data Retention & Security

We keep personal information only as long as needed for the purposes described above or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Subject to applicable Canadian privacy law, you may request access to the personal information we hold about you, ask us to correct it, or request that we delete it. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children without the consent of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at (705) 794-1111 or visit us at 4 Ferris Ln, Barrie, ON L4M 2X7.